Hybrid system servicing

Hybrid heating system servicing in South Wales

Hybrid systems pair a heat pump with a boiler, and need both halves looked after. We service the whole system so it runs efficiently year-round.

Pricing

Hybrid system servicing plans

Choose a plan that suits your system. Pricing is based on how recently your hybrid system was last serviced, ensuring fair and transparent costs.

When was your hybrid system last serviced?

Annual servicing

Hybrid System Servicing

£25/ month for 12 months

No upfront fee — serviced within the last 7 months

£300 total over the year. Pricing is based on how recently your system was last serviced, so it’s fair and transparent.

  • Full service of the heat pump element
  • Full service of the boiler element
  • System controls & changeover logic checked
  • Refrigerant, pressure & flue checks as needed
  • One written report for the whole system

If your system hasn’t been serviced within the last 12 months, we may still be able to bring it back in line with servicing requirements and support warranty reinstatement where possible (an immediate service may carry an additional cost).

What's included

Both halves of your system, properly serviced

  • Full service of the heat pump element
  • Full service of the boiler element
  • Check of the system controls and changeover logic
  • Refrigerant, pressure and flue checks as applicable
  • Written report covering the whole hybrid system
Hybrid heating explained

What is a hybrid heating system?

A hybrid heating system pairs an air source heat pump with a conventional gas or oil boiler. The heat pump handles your everyday heating efficiently, while the boiler steps in on the coldest days and for fast hot water. Together, this heat pump and boiler combination keeps running costs down without giving up the reliability of a boiler.

Because a hybrid heat pump system has two heat sources and a smart controller deciding which to use, there is more to look after than with a standalone heat pump or boiler. That is why an annual hybrid system service is worth having: it keeps both halves running efficiently and checks the changeover logic is switching between them correctly.

If you are weighing up a heat pump vs a gas boiler, a hybrid system is the middle ground many South Wales homes choose, capturing much of the efficiency of a heat pump while keeping a familiar boiler as backup.

Local servicing

Hybrid system servicing across South Wales

South Wales based, with a national reach.

We service hybrid heating systems for homeowners across South Wales, from Swansea and the valleys through to Cardiff, Newport, Carmarthen and Pembrokeshire. Whether your setup pairs a Worcester Bosch, Vaillant or another boiler with an air source heat pump, we look after the whole system in a single visit.

A hybrid service covers both the heat pump and the boiler element, the controls and changeover logic, and the pressure, refrigerant and flue checks each part needs. It finishes with one written report for the entire system, so your records and manufacturer warranties stay in order.

A hybrid heating system with a boiler, cylinder and air source heat pump in Swansea
FAQ

Hybrid system servicing questions

What is included in a hybrid system service?
A hybrid system service includes checks on both the heat pump and boiler elements of the system, ensuring they are working safely, efficiently, and correctly together.
What do we inspect?
The heat pump, cylinder/buffer tank and boiler elements.
How often should a hybrid system be serviced?
We recommend servicing your hybrid system annually to maintain performance, efficiency, and warranty compliance.
Why does pricing depend on when the system was last serviced?
Systems that have not been serviced recently may require additional checks, cleaning, and maintenance. The pricing reflects the time and work required based on the service history.
Can you help if my system is overdue a service?
Yes. If your hybrid system is overdue, we can inspect it, complete the required service, and advise whether it may be possible to support warranty reinstatement.

Ready to look after your heat pump?

Tell us your postcode and the model on the side of the unit. We'll come back with a quote and your next available service slot within a working day.